Definition
What is seat utilization?
Seat utilization is the share of paid tool licenses actually used in a period — active seats divided by purchased seats. Low utilization means you pay for access no one uses. Spendassay measures it from connector activity and flags unused seats (no activity) and underused seats (trailing-30-day low use) as dollar-priced findings.
Every figure Spendassay publishes about seat utilization carries a proof level saying how much guessing sits behind it, and opens to show the rows it was computed from. The full method is on the methodology page.
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The full glossary · the AI cost management guide · cost per outcome
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